money was still taken out! Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. How do I unsubscribe from your newsletter? I wrote to your office requesting refund under 14 days and was ignored. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. viagogo - Buy & Sell Concert, Sport & Theater Tickets I've sold WC tickets more than a month ago and Viagogo doesn't pay me. When listing seated tickets, all tickets in the same listing must be consecutive seats. Ticketing site Viagogo will have to sell all of StubHub's business outside North America to satisfy competition concerns. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. This does not prevent us from varying these terms without reference to them. You warrant that you are over 18 years old and have the legal capacity to make the transaction. please see in bul point the notes I have made which should evidence the disappointing communication Note that this is separate from any VAT viagogo is required to charge on its fees. Viagogo's cancellation policy states that customers with tickets to cancelled events are entitled to refunds, while tickets for postponed events are usually valid for the new date. I haven't received an email confirming my order. Our address is viagogo AG, Rue du Commerce 4, 1204, Genve, Switzerland. In response to coronavirus, Viagogo published a new COVID-19 policy on its website and added a new term. 2.7 Payment Authorization. This was a missold ticket, not at all factual to the concert. 7.2 Copyright. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you ("You") and viagogo AG ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). Sellers should use our automated online confirmation process. 6.11 Permitted use. 6.4 Release. Event dates, times, venues and subject matter, which are listed on the ticket, may change. Stolen property includes items taken from private individuals, as well as property taken without authorisation from companies or governments. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Viagogo. Claim it and get a lot of features. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. Today I got a notification from my CC that Viagogo just charged me $197 for the cancellation of sales. [protected]! Can I cancel or change my purchase? The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law.
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